Q: How do I contact the MFR Help Desk?
A: There are three ways to get help – by e-mail, phone or with live online support.
- E-mail: MFR now has a dedicated full time person assigned to provide help via e-mail. Send your questions to: support@mfrmlshelpdesk.com
- Phone: Call 407.513.7288 or 800.686.7451. If all reps are busy, you’ll be asked to leave a voice mail. Please leave only one message as we return each one, i.e. call five times, you get five callbacks. Calls are returned in the order received. Just remember that at times we’re “slammed”, but we do assign technicians to do nothing but make callbacks so be patient.
- On Line: Go to www.mfrmls.com and click on the Live Support button. This will put you in a queue for the next Help Desk technician for a live chat.
